Privacy Policy

Livora ("we", "our", "us") is committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, meal plans, or applications.

We collect the following types of information:

• Personal details (name, phone number, email address, delivery address)
• Health and dietary preferences shared by you
• Device and usage data (cookies, analytics, IP address)
• Payment information (processed securely by third-party processors; Livora does not store card details)

We use your data to:

• Generate AI-personalized meal plans
• Process, prepare, and deliver your orders
• Provide customer support
• Communicate order updates, promotions, and account alerts
• Improve platform features through anonymized analytics

Your data is NOT sold or rented.

We may share limited data with:

• Payment processors (Stripe, Razorpay)
• Delivery partners
• Nutrition consultants
• Analytics & CRM service providers

You may request:

• Access to your stored data
• Correction of incorrect information
• Permanent deletion of your data
• Opt-out from marketing communications